Keeping Everyone Safe


We have fully risk assessed the event and put the following measures in place to help keep us all safe:  


Please arrive on time but no more than 5mins before your booked show. You will be greeted by our elf guides and the start of the show involves an ‘Elf and Safety’ briefing. Your guide will then lead you on the route along with one of our Covid Officers. 


The show is a promenade piece that takes place predominantly outdoors. When we do go inside the space is for our use only and there will be good ventilation. The entrance and exit are via different doors, allowing for a one way system.  


Please make sure you keep at least 2m away from any audience members or staff who are not in your household or official support bubble. Please ensure you are not in groups of more than 6.

We have limited the audience capacity of the event in order to ensure social distancing. There will be no more than 10 paying audience members per show. 


Tickets must be booked online in advance. You can book up to 6 tickets, to be used by you and people within your household and support bubble.  If attending with others from outside your household or official support bubble, you must socially distance from them at all times. No groups of larger than 6 will be allowed under any circumstances. 


Please let us know in advance if you have mobility issues. For the indoor sections of the show and the accessible (totally indoor) show on the 20th we have chairs arranged based on the groups within each audiences. These are cleaned between each show.


Please bring face coverings. Even though we are outdoors our crew will all be wearing face coverings and if you feel safer wearing yours we encourage you to do so. We do ask that face coverings are worn when inside at all times. 


We will be taking information for contact tracing via a contact sheet, as well as a QR code for use with the NHS app, to ensure all audience members are contacted promptly in the event of anyone contracting Covid 19.


Please do not attend the event if you are exhibiting any of the following symptoms or you have been in contact with someone who has symptoms:

• ·         A new continuous cough

• ·         A high temperature

• ·         A loss of, or change in, your normal sense of taste or smell (anosmia)